Answers for every step, from registration to your first request

Sign up with your mobile number, name and email, then choose whether you want to register as a Retailer or a Distributor based on your business scale.

No. You use your own mobile number and password on Saarthi Print Portal — there is no dependency on separate government portal credentials.

Yes, a one-time registration fee activates your account. It can be paid automatically online or manually via UPI reference submission.

A Retailer runs a single service counter for their own customers. A Distributor manages and supports a network of retailers within their area.

Instantly through the integrated digital payment option, or manually by submitting a UPI transaction reference for review.

Every service has a clearly listed price shown before you submit a request — there are no hidden charges.

If a submitted request is marked failed by our team, the amount deducted for that service is automatically refunded to your wallet.

No. We do not store payment card details. All payment processing runs through secure, PCI-compliant infrastructure.

From your dashboard, select the relevant service category, fill in the required customer details, and submit — every sensitive request is verified with the customer's own OTP.

Every request has its own status — pending, success or failed — visible in that service's history section, along with the date and time of submission.

Aadhaar, PAN, Voter ID, AEPS, BBPS, FASTag, recharge, DMT, mini statement, passbook printing, insurance, PM Kisan, certificates, driving licence, RC, traffic challan, passport assistance, and Udyam, GST and MSME registration assistance. See the full Services page for details.

Yes. AEPS cash withdrawal and mini statements, BBPS bill payments, and FASTag issuance or recharge are all available from the same dashboard as your other services.

Failed requests are automatically refunded to your wallet. If the refund doesn't reflect, raise a complaint from your dashboard using the order ID or payment UTR.

Go to the complaint section on your dashboard, reference the relevant order ID or payment UTR, and track the resolution status directly.

Message us on our official WhatsApp Channel with your UPI reference number, and our team will help you resolve it.

No. Saarthi Print Portal is an independent digital print portal, not affiliated with UIDAI, the Election Commission of India, the Income Tax Department, or any other government body.

No. We never ask for your OTP, account password or wallet PIN over WhatsApp, phone, or any other channel. Please never share these with anyone.

Yes. We use secure authentication, encrypted data storage practices and strict access controls to protect your account and transaction data.

No. We do not support, advertise, or provide any method to bypass OTP verification or any other official identity-verification mechanism, for any service.