Saarthi Print Portal Digital Services Counter for Retailers & Distributors
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Need help? Our WhatsApp Channel is the fastest way to reach us

Whether it's Aadhaar, PAN, Voter ID, wallet balance, registration, or any other service on Saarthi Print Portal — our official WhatsApp Channel keeps every retailer and distributor updated with support, announcements, price updates and step-by-step help.

Saarthi Print Portal is an independent digital print portal built for the CSP, CSC and VLE community. We never ask for your OTP, password or wallet PIN over WhatsApp or any other channel — please never share these with anyone.
Help Topics

Whatever you're stuck on, one channel covers it

Retailers and distributors reach out to us for every kind of help — here's what our WhatsApp Channel supports.

Help 01

Registration & Account Help

Guidance on signing up as a Retailer or Distributor, activating your account, and fixing login issues.

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Help 02

Wallet & Payment Support

Help with adding wallet balance, UPI reference submission, and understanding deductions or refunds.

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Help 03

Aadhaar, PAN & Voter ID Queries

Step-by-step assistance for submitting and tracking Aadhaar, PAN and Voter ID service requests.

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Help 04

AEPS, BBPS & FASTag Support

Troubleshooting for AEPS transactions, BBPS bill payments and FASTag issuance or recharge.

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Help 05

Certificate & Licence Requests

Help with Birth, Death, Income, Caste, Domicile certificates, driving licence, RC and challan services.

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Help 06

Complaints & Failed Requests

Raise a complaint with your order ID or payment UTR and track the resolution status directly.

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Support Process

How WhatsApp Channel support works

01

Join the Channel

Tap "Join WhatsApp Channel" and follow the official Saarthi Print Portal channel — free and instant.

02

Check the latest updates

Read pinned posts for service prices, downtime alerts and announcements before reaching out.

03

Share your order details

For any request-specific issue, keep your order ID or payment UTR ready — it speeds up resolution.

04

Get guided help

Our team shares step-by-step guidance for registration, wallet, and every service listed on the portal.

Frequently Asked Questions

Before you reach out

Is the WhatsApp Channel the official support channel of Saarthi Print Portal?

Yes. The channel linked on this page is the official Saarthi Print Portal WhatsApp Channel for updates, announcements and support guidance.

Will Saarthi Print Portal ever ask for my OTP or password on WhatsApp?

No. We never ask for your OTP, account password or wallet PIN over WhatsApp or any other channel. Please do not share these with anyone claiming to be from our team.

What should I keep ready before messaging for help?

For request-specific issues, keep your order ID or payment UTR ready. For account issues, keep your registered mobile number handy.

Is joining the WhatsApp Channel free?

Yes, joining the channel is completely free and open to all registered retailers and distributors, as well as new users exploring the platform.

Can I get help for every service from this one channel?

Yes. The channel covers registration, wallet, Aadhaar, PAN, Voter ID, AEPS, BBPS, FASTag, certificates, licences and every other service listed on Saarthi Print Portal.

Join the channel, get help today

Stay updated and get support for every Saarthi Print Portal service, all from one official WhatsApp Channel.

Join WhatsApp Channel